End Of The Line For First Class On West Anglia

Greater Anglia will no longer sell First Class tickets on trains between Cambridge and London Liverpool Street.

The move comes as increasing numbers of services on the routes are operated by new trains which have been built without dedicated First Class areas.

Over the coming year even more new trains will replace the company’s existing old trains on routes to London Liverpool Street from Cambridge, Bishops Stortford, the Lea Valley line, Hertford East and between Meridian Water and Stratford.

Both Greater Anglia’s Stansted Express services between London Liverpool Street and Stansted Airport and its Norwich/Cambridge to Stansted Airport services are already operated exclusively by brand new trains with standard seats only.

First Class seating on Greater Anglia’s old trains on the West Anglia routes will be declassified from Sunday 12 December and First Class tickets will no longer be sold for these services.

Any customer with a First Class season ticket on one of the affected routes can change it over to a Standard Class ticket without penalty or apply for a pro rata refund.

Anyone who has purchased a First Class ticket for travel on or after Sunday 12 December on one of the affected routes is entitled to a full refund of the difference between the First Class fare and the equivalent Standard Class ticket without an administration fee.